
Illustrative example, not a real person’s resume
Sam Okafor
Forward Deployed Engineer
[email protected] · +44 20 7946 0321 · London, UK
Professional Summary
Forward deployed engineer with 7 years in software engineering, the last 3 embedded with customer teams. Took two LLM applications from discovery to production: a claims-triage agent for an insurer and a document-review workflow for a logistics operator. Works in Python and TypeScript, writes evals against customer acceptance criteria, and turns repeated field requests into product features.
Work Experience
Forward Deployed Engineer
Northgate Labs
Mar 2023 - Present
- Ran discovery with a regional insurer's claims, IT and compliance leads, scoped a claims-triage agent, and got the architecture signed off in 3 weeks
- Built the agent in Python and TypeScript on the insurer's claims system and shipped it to production for 180 claims handlers after an 11-week pilot
- Wrote an eval suite of 600 anonymised historical claims mapped to the insurer's acceptance criteria, run on every prompt change before release
- Added monitoring, a rollback path and a support runbook, then handed day-to-day ownership to the insurer's platform team
- Delivered a second deployment, a document-review workflow for a logistics operator's customs team, now live at 4 sites; ran weekly feedback sessions with its users through rollout
- Turned a customer-specific document parser into a reusable product component that later deployments now start from
Software Engineer
Ledgerline
Jul 2019 - Feb 2023
- Built full-stack features in TypeScript and Python for an internal finance-operations platform used by 250 staff
- Owned the invoice-matching service from system design through to on-call
- Sat in on user research with the operations team and rebuilt the exceptions queue around the problems they raised
- Mentored 2 graduate engineers through code review and pairing
Education
BSc Computer Science
University of Leeds
2019
Skills
Python · TypeScript · LLM Applications · Agents · Prompt Engineering · Evals · Full-Stack Development · System Design · Production Deployment · Customer Discovery · Scoping · Stakeholder Management